Shipping policy

All orders will be shipped within 5 working days. My aim is to ship all orders as soon as possible and within 2 working days, but because this is one person based business, this may not be always possible.

Please allow 2 to 4 weeks for pre-orders to be dyed and shipped.

The shipping rates are as follows:

ITALY 

€0-99.99 EUR: Standard shipping - €10.00 EUR

€100.00+ EUR: Standard shipping - free

EUROPE

(Austria, Belgium, Bulgaria, Croatia, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom)

NORTH AMERICA/NORWAY/Rest of the World

0kg–1kg: €30.00 EUR

1kg–2kg: €45.00 EUR

ESTIMATED DELIVERY TIMES 

from shipping date:

ITALY 3 – 7 days

EUROPE 3 – 8 days

REST OF THE WORLD 5 – 15 days 

Please note that shipping can sometimes take longer, especially when shipped internationally and outside EU.

All packets will be sent tracked, either via courier or registered mail, depending on countries.

International customers are responsible for any customs fees and duties due in their countries. 

Lost parcels are quite rare but could happen, and I'm not responsible for any lost parcel. If that unfortunate case should happen, please get in touch with me, so we can figure out together if something could be done.

If you have any question about shipping please contact me at info@snailyarn.com.

Last updated: February 15th 2023.