Informativa sulle spedizioni
SHIPPING POLICY
Please read!
About SnailYarn Shipping
SnailYarn is a one-person micro business. I'm committed to finding the best balance between shipping cost and service quality for my customers worldwide. Every shipping choice I make is designed to get your beautiful hand-dyed yarn to you safely and affordably.
How I Ship
I ship all orders within 3 to 5 working days. Because it's just me, please allow this timeframe. For pre-orders, add another 2–4 weeks for dyeing before I ship.
All shipments are tracked, so you can follow your parcel's journey. If anything goes wrong, I can investigate with the carrier and help sort it out.
SHIPPING RATES
ITALY
- €0–99 EUR order value: Standard shipping or pickup at Poste/InPost Locker — €4.00
- €100.00+ EUR order value: Standard shipping or pickup at Poste/InPost Locker — FREE
(If you choose pickup, I'll contact you to arrange your preferred pickup point.)
EUROPE
EU Countries
- Standard (BRT): €10.00 — 5–7 days
- Express (UPS): €15.00 — 2–3 days
Non-EU Countries
- Standard (Poste Italiane): €15.00 — 7–14 days
- Express (UPS or Fedex): €20.00 — 2–3 days
For countries outside the EU, express couriers apply additional processing fees on top of customs duties.
REST OF THE WORLD (Standard Tracked – Poste Italiane)
I ship all parcels via Poste Italiane with full tracking. Prices vary by destination region:
AMERICAS, AFRICA, ASIA & MIDDLE EAST
| Weight | Price |
|---|---|
| 0–350g | €20.50 |
| 350g–1,000g | €28.90 |
| 1,001g–3,000g | €41.00 |
OCEANIA
| Weight | Price |
|---|---|
| 0–350g | €22.50 |
| 350g–1,000g | €38.90 |
| 1,001g–3,000g | €58.00 |
If you need express service outside the EU, reach out to me at info@snailyarn.com for costs and details. Express carriers apply higher fees and additional customs processing charges.
ESTIMATED DELIVERY TIMES (from shipping date)
- Italy: 2–5 days
- Europe: 5–15 days
- Rest of the World: 10–25 days
International shipping can sometimes take longer, especially outside the EU. Customs clearance might add extra time.
IMPORTANT INFORMATION
Customs & Duties
- EU Customers: No additional customs fees.
- Non-EU Customers: You may be responsible for any customs fees or duties required by your country. These are determined by your local customs authority, not by me or the carrier.
Lost Parcels
Lost parcels are very rare. If that unfortunate situation happens, please get in touch with me at info@snailyarn.com so we can figure out what we can do together.
Important Information for Specific Countries
- UK Customers: Please read the UK Shipping & VAT Policy
- USA Customers: Please read the USA Tariff & Shipping Information
Questions?
For any shipping questions, get in touch: info@snailyarn.com
Last updated: May 8th 2026